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New Aid Officer Basics (NAOB)


¡Olé! Get ready to spice up your skills at our Fiesta of Financial Aid Fun in sunny, San Antonio!

Join us for a vibrant training extravaganza where financial aid expertise meets the excitement of a fiesta!

October 8 – 10, 2025

Marriott Rivercenter on the Riverwalk

101 Bowie Street
San Antonio, TX 78205

Deadline to book at TASFAA rate is September 19th, 2025

Book your room now

We'll dive into essential topics while competing in lively, interactive challenges that’ll have you cheering ¡Sí, se puede!

Our fabulous trainers will welcome you with open arms and a whole lot of flair, creating a warm, high-energy environment where every question is celebrated like a confetti cannon—and every answer brings a fiesta of learning!

We're saving YOU a seat and hope to see you there!

Seats are limited, so be sure to register early.

2025 Training Committee / Presenters

Melissa Jones

Melissa Jones, FAAC® - Chair

Melissa is the Assistant Director of Financial Aid at the University of Mary Hardin-Baylor, with nearly 8 years of experience. She has expertise in financial literacy, compliance, Pell Grants, the Hazelwood Act, and loan programs. Melissa chairs the TASFAA Training Committee and is a TASFAA Board Member.

Erin Dunham

Erin Dunham, Vice Chair

Financial Aid Advisor at San Jacinto College, Erin assists with FAFSA, appeals, and the Federal Work Study program. She is also a certified financial coach and serves on the Student Services training committee. Erin holds several NASFAA credentials.

Kendra Kaveney

Kendra Kaveney

Associate Director of Financial Aid at Baylor University. Manages loans, state aid, and scholarships. She holds a B.A. in Spanish, French, and Linguistics and loves crafting, presentations, and her pets: two dogs and a ball python named Loaf.

Eileen Eiden

Eileen Eiden

Student Loans Supervisor at Austin Community College with over 15 years of experience. Expert in literacy, default prevention, compliance, and SAP. She’s working toward AFC certification and holds multiple NASFAA U credentials.

Joshua Trevino

Joshua Trevino

Associate Director of Self-Help Programs at University of Houston. Manages federal/state loan and work-study programs with 20 years of experience. Passionate about student success. Go Coogs!

Michelle Enriquez

Michelle Enriquez

Vice President, Relationship Manager at Citizens. She has 25+ years of experience in student lending and high-tech. Serves on TASFAA Training and Sponsor Relations Committees and SWASFAA.

Brenda Vazquez

Brenda Vazquez

Assistant Director at Rice Business, managing Online MBA aid. Previously at Texas A&M. She enjoys dancing, reading, and helping others pursue their goals.

Julie Finn

Julie Finn

Head of Campus Development, Southwest for College Ave. Over 20 years in admissions and financial aid. She’s passionate about helping families make college affordable.

Daniel Warner

Daniel Warner

Financial Aid Advisor at San Jacinto College. Passionate about education, student well-being, and lifelong learning. Holds a master’s in human environmental sciences and all 16 NASFAA credentials.