TG Update
By Cynthia Mayberry, TG

With the holiday season, and the end of the fall semester fast approaching, we would like to update you on some of the services, solutions, and tools available from TG. Please share this information with your colleagues and contact us if you need any assistance.

Hotel reservations for the 2005 TG Annual Conference
The 2005 TG Annual Conference will be held from Monday, April 11, to Wednesday, April 13, 2005, at the Hilton Austin, 500 East 4th Street in Austin. Our TG team and industry partners are currently working on preparations for the event, including developing an exciting program of industry and professional training.

The Hilton Austin is offering a room rate of $146 per night. Government rates are available with proper identification at check-in. The cutoff date for this rate is Monday, March 24, 2005. You can make your reservations today by calling the hotel at (800) 236-1592, and mentioning you are attending the TG Conference.

More details about the upcoming conference will be posted soon on TG Online at www.tgslc.org. To review a calendar of all TG and industry events, visit www.tgslc.org and select [ About TG | Events Calendar ].

Looking for answers? Ask TG™
The next time you’re looking for a quick answer, consider a free online resource from TG. Ask TG is a free, online interactive database that allows you to submit FFELP and financial aid-related questions and review responses submitted by others. Ask TG is accessible 24 hours a day, 7 days a week at tgslc.custhelp.com.

Whatever your need, Ask TG can help you:

• Ask your question by completing a simple Web form. Ask TG routes your question to an industry expert, and you receive a prompt reply.
• Review answers to the most frequently asked questions. Ask TG currently offers answers for more than 150 commonly-asked questions.

Ask TG contains responses to questions submitted by financial aid administrators covering a variety of issues. As visitors submit new questions online, Ask TG grows as a resource for future visitors. Responses can include references for additional information, including phone numbers, Web sites, and other sources.

Ask TG directly at tgslc.custhelp.com.

From all of us at TG, we wish you the best of luck for another successful semester. If you require our assistance, please contact us.

Cynthia Mayberry is TG’s assistant manager for customer services. You can reach Cynthia at (800) 252-9743, ext. 4683, or by e-mail at cynthia.mayberry@tgslc.org. Additional information about TG can be found online at www.tgslc.org.